Help Desk

Currently our website uses cookies in our registration program to store information about current visit.  It is typically deleted when you close your browser.  You can choose to decline these cookies, but it may affect your registration experience.

*Our online classroom uses two cookies: The essential one is the session cookie, called MoodleSession. You must allow this cookie in your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on our server). The other cookie is for your convenience, called MOODLEID. It remembers your username within the browser. This means when you return to this site the username field on the login page will already be filled out for you. It is safe to refuse this cookie, but you will need to retype your username every time you log in.

On this page we provide basic directions for four (4) common browsers. If the instructions don't work for you it is probably because you have a different version of the same browser.

For Firefox

You must click the Firefox menu button in the upper left hand of your desktop and choose preferences. From here select the Privacy panel. Set Firefox will: to use custom settings for history, after this step you will have to check mark accept cookies from sites to enable cookies.

In Safari

Click preferences in the upper left hand of the desktop. From here click on Privacy, in the “Block cookies and other website data” section, specify that Safari should “Block cookies from third parties and advertisers”.

In Internet Explorer

Select the tools button, and then click Internet Options. From there click the privacy tab, and move the slider to a position between the top and bottom so you are not blocking or allowing all cookies. Click sites, in the address of website box, type www.oltraining.com and then click allow. After selecting the website you wish to allow cookies for click OK.

In Google Chrome

Click on the Chrome menu icon, next select settings. Near the bottom of the page click show advanced settings, in the privacy section click on content settings. To enable cookies, select allow local data to be set. Click done to save this setting.

If you require assistance please call our office between 8:00am and 5:00PM EST toll free at 866-357-0841 (Local 561-283-0333)