Knowledge Base / FAQs
We will enter frequent questions and their responses here for quick reference.
Grade Submittal and Course Completion Certificate
SUBMITTING YOUR GRADES FOR FINAL RECORDING
pass one of our courses, you must have met the requirements for that course. Typically you must pass each Unit with a grade of 70% or
better and the Final Exam with a grade of 70% or better.
Once you send
in your Grade Submittal Form, no changes may be made to your grades.When you are ready to submit your Unit and final exam grades for recording, fill out the Course Completion Affidavit. Most of it will be pre-filled with information from your Profile.
OnLine Training will then issue to you your
Certificate of Completion and send it by email within 30 days (most are automatically sent within minutes of meeting the requirements).We will also report your completion (where required).
you require more assistance, please call our office between 8:00 am and
5:00 pm EST toll-free at 866-357-0841 (Local 561-283-0333)
What is the Certificate of Completion?
How do I get my certificate of completion?
How long does it take for my Certificate of Completion to reach me?
Why have I not received my Certificate of Completion?
How-To: Submit Your Grades